Refund & Return Policy

Last updated: March 5, 2026

No Refunds or Exchanges

All sales of Our Event Album are final. Due to the digital nature of our product, we do not accept refunds, returns, or exchanges once a purchase has been completed.

Why We Have This Policy

Our Event Album is a digital service that is delivered and activated immediately upon purchase. Once your event album is created, our infrastructure begins hosting and processing your content. Because the service is instantly accessible and cannot be "returned" like a physical product, all sales are considered final.

Questions Before You Buy

We encourage you to review our How It Works page and pricing details before making a purchase. If you have any questions about whether Our Event Album is right for your event, please reach out to us first — we're happy to help.

Contact Us

If you have any questions about this policy, please contact us at [email protected] or through our contact form.